FAQ’s
Pricing Explained
There are 13 years of practice and technical skill compiled in the vessel you see before your eyes. My art is made with my hands, my whole heart, sometimes sweat, sometimes blood, sometimes tears.
Handmade ceramics take a fair amount of work and materials, and cost accordingly. I spend hours on each and every piece you see. My wares go through a long process to get to their final form. Starting out as a wet lump of clay, they then take their form on the wheel. They are tended to periodically making sure they dry evenly——they go from being trimmed, to being painted/glazed, then bisque fired, then waxed, then glazed, then fired again! I price my pieces as I do to make sure I am not exploiting myself, and I price my art in hopes of setting the tone for my fellow artists to not be exploited by not lowering the market value of a handmade item inn the era of AI and mass production.
Do you ever sell at in person events?
I absolutely love getting to meet you all. It fills my whole heart up and overwhelms my brain with dopamine getting to share my art with people who appreciate it, Seeing where all my babies are being sent off to. See where I’m vending next by signing up for the newsletter or checking instagram.
What if everything is sold out?
if my shop is sold out that means I’m working on new pieces that will be made available soon! Make sure to follow on instagram @sugarmilk.studios to receive news about shop updates, or sign up to receive my newsletter to be the first one to know about new product alerts, sales, and giveaways.
Are Your Commissions Open?
I am always accepting custom ceramic visions in my inbox! though this is true, the ones I’m able to start own right away depends on my current workload. Please always feel free to send me a custom request via this form and I’ll be sure to get back to you within a week letting you know if I can take your project on at the moment, and if not we can make a plan for the future.
Can I reserve a piece I see on IG?
Yes! Dm me “claimed!” along with your **PayPal or venmo handle, first & last name, email, billing and shipping address** and I will charge you as if it was a pre-order. If you are unable to complete the charge within 3 days I will have to rescind your claim.
In the works
I currently only ship within the US. I am hoping to work towards international shipping soon.
I am working to get my turnaround time down, It is challenging running a business as a neurodivergent/disabled person in this economy.
How Do I Care for my New Piece?
My wares are dishwasher and microwave safe however I suggest to hand wash your pieces to ensure the longest life it can have and to minimize the risk of breakage. it can withstand to be microwaved and put in the dishwasher though it may affect the longevity of the piece.
try and avoid sudden temperature changes causing thermal shock, i.e. putting hot liquids in a cold vessel or cold liquid in a hot vessel.
Shipping and Timelines
ORDERS PLACED
For orders placed on my website, items will be packed and shipped on Mondays. You will likely receive your order within one or two weeks. You will receive a tracking number via email when your order is shipped out.
COMMISSIONS
Turn around time for commissions is 6 weeks-4 months.